Simplify your reservation process by managing advance reservations, reservation changes and cancellations, and walk-up registrations for lodge rooms in a centralized reservation system.

Features

The Central Reservation solution integrates reservations in real-time through our call center, the web, and in your lodges eliminating double bookings and always providing you with the most up-to-date information.

Call Center

• Verify, modify, or cancel customer reservations
• Search room availability in real time
• Search results returned as available, partially available, or unavailable
• Eliminate double-bookings as selected rooms are immediately put on hold and removed from availability
• Accept multiple payment methods, split payments in one transaction, and up-front deposits
• Professionally trained and managed agents

Online Reservations

• Offers guests the same functionalities as the call center agents
• Create multiple reservations using a single shopping cart
• Provide the convenience of registering online 24 hours a day
• Access and update account profiles, review reservation history, cancel reservations
• Real-time availability searches
• Secure credit card processing
• Automatic confirmation email receipts

Lodge System

• Offers greater flexibility and robustness than call center and online reservation modules
• Web-based, connected to real-time central reservation system
• Customized to meet your facility’s specific volume and demand
• Robust, easy-to-use interface
• Individual and group check-in and check-out, reservation and registration transactions, quick customer and reservation lookups
• Real-time availability searches and payment processing, reservation and stay changes
• Configurable tabs for lodging, camping, retail sales, rentals, and permits
• Single shopping cart to process individual or combined transactions quickly and in real time

Room Management

• Schedule room maintenance
• Folio Management: Link meal and phone charges to a room