Loyalty Program

Build customer relationships and gain customer insight

Reward your best customers by enabling them to earn points and redeem them for rewards, and also provide an incentive for your less frequent customers to return more often. Whenever your customer reserves a campsite, buys merchandise, rents equipment, or buys a pass or permit, they earn points depending on how much they spend, simply by presenting their loyalty card. When enough points are accumulated, they are automatically converted into a monetary amount on the card or other kinds of rewards. From point issuance to reward fulfillment, the entire program may be automated, allowing your staff to focus on the customer experience instead of administration.

Features

Customer Loyalty Program

  • Track, record and store data from each customer’s transaction, regardless of transaction type or sales channel
  • Associate gift cards with loyalty code to relate the purchase, customer, and loyalty program
  • Generate alerts when any transaction places a customer’s accrued points over the benefit milestone
  • Easily run a variety of campaigns that will distinguish you from your competitors
  • Collect demographic and contact data when customers enroll online
  • Allow loyalty program members to check their point balances and select rewards for redemption

Active Advantage

  • Member-based program that offers great products and services at “members only” special pricing
  • Products and service categories travel, group & team travel, entertainment, sports gear, training, nutrition, dining, and books/music/photos
  • As an Active customer, you can offer your customers a discounted membership fee
Part of The Active Network | activenetwork.com